Case study - Vivify and Trinity

In 2012, the Heritage team identified Vivify Health as a superior technology solution at a time when providers were just beginning to take more responsibility for the post-acute management of their patient populations. After introducing the company to the Heritage Limited Partners, several organizations engaged quickly. Trinity Health saw an opportunity for their Health At Home division and created a partnership which has grown steadily over the last several years. In the first 14 months alone, over 10,000 Trinity Health patients received proactive care via Home Care Connect.


Horizon Blue Cross Blue Shield of New Jersey knew they needed a unique partner for their move to the cloud. They needed a partner with a deep understanding of healthcare, security, cloud automation and compliance requirements. They found that solution in Heritage portfolio company, ClearData.

Everyday Well

Everyday Well

Heritage investor, Memorial Hermann, partnered with trusted vendors to create Everyday Well, a patient-friendly network that includes appointment scheduling, online bill pay, convenient access to medical records, and more.

Cerner, also a Heritage investor, co-developed the personalized web app and provides the IT infrastructure for the electronic medical records. The “Pay My Bill” tool within the platform is powered by Simplee, a Heritage portfolio company, and provides an interactive consumer-friendly payment experience.

More about this initiative and the impact on the organization can be found here.



After attending their first Heritage Annual Meeting as a portfolio company, the ScribeAmerica management team was introduced to subject matter experts at UnityPoint Health. Conversations quickly turned to the use of scribes in the hospital setting. They secured a contract for hospitalist scribe services in order to solve a number of local challenges UnityPoint was facing and delivered significant ROI within the first year of the program.

ScribeAmerica & UnityPoint Health



The Heritage Advisory Committees identified patient engagement as a strategic priority and we spent more than two years evaluating the sector. One of Our Strategic Investors contracted with Sharecare as a vendor and introduced Heritage as a financial partner. Shortly after our investment, Sharecare signed contracts with three of Our Strategic Investors and received a direct investment from one. Heritage subsequently facilitated several commercial contracts with health systems outside our investor base.




In collaboration with our Advisory Committees, Heritage identified and evaluated the patient pay/revenue cycle management sector for almost a year. Our investment in Simplee assisted the company in its transition to an enterprise solution to assist provider systems with patient payments. Following our investment, Simplee secured enterprise relationships with three of Our Strategic Investors.




Shortly after our investment in Explorys, the company signed enterprise contracts with two Strategic Investors, both of which were pursuing competitive alternatives. The resulting partnerships dramatically increased revenue for Explorys and served as powerful references to compress sales cycles and accelerate growth. In 2015, Explorys was acquired by IBM in an unprecedented transaction in the health data and analytics sector.




Remote patient monitoring was a sector prioritized by many members of our Advisory Committees. After a thorough evaluation of the sector, Heritage chose to partner with Vivify based largely upon the commercial interest of our Strategic Investors. Following our investment, Vivify signed commercial agreements with three Strategic Investors. In addition, Vivify has been featured as an Innovation Showcase by both Intermountain Healthcare and Trinity.




The owners of ScribeAmerica selected Heritage as a co-investor because of our unique model and operating experience. Before the investment was even finalized, we were able to facilitate commercial contracting conversations with Our Strategic Investors, many of which quickly materialized into formal contracts. In addition, Larry Cash, CFO at Community Health Systems, decided to join ScribeAmerica’s Board of Directors where he provides valuable insight as a customer and investor.




The Heritage Advisory Committees identified telemedicine as a strategic priority, and we spent more than a year evaluating the sector. Our diligence supported the RFP & vendor selection for one of Our Strategic Investors. Shortly after our investment in MDLIVE, the company signed commercial contracts with two Strategic Investors and is currently in negotiations with several more.